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We can typically begin initial discovery and planning within 1-2 weeks of your inquiry. After our initial consultation, we'll provide a detailed project timeline. Most projects kick off within 2-4 weeks, though urgent requests can often be accommodated with expedited timelines.

We offer flexible pricing models including fixed-price projects, time-and-materials engagements, and retainer-based arrangements. During our initial consultation, we'll recommend the best approach based on your project scope, timeline, and budget. All pricing is transparent with no hidden fees.

Yes! While our office is in Toronto, we serve clients across North America. We have extensive experience working remotely and can handle projects entirely virtually or with a hybrid approach. Many of our long-term clients are located throughout Canada and the United States.

We have deep experience in healthcare, financial services, retail, manufacturing, education, and professional services. However, our technology expertise and proven methodologies allow us to quickly understand and serve businesses in any industry. We've successfully delivered projects across 12+ different sectors.

We provide comprehensive post-launch support including training, documentation, and a warranty period. We also offer ongoing maintenance packages, managed services, and enhancement retainers. Most clients choose to maintain a long-term relationship with us for continuous optimization and support.

Absolutely! We specialize in integrating with existing systems and collaborating with in-house teams. Whether you need us to augment your current staff, take full ownership of a project, or work alongside your IT department, we're flexible and experienced in various collaboration models.